Privacy Policy
Last Updated: 20 May 2026
This Privacy Policy explains how KHAYAL HUB ONLINE SELLER collects, uses, protects, and handles customer information when customers visit or make a purchase from our website www.khayalhub.com.
This website is owned, maintained, and operated by KHAYAL HUB ONLINE SELLER, a licensed online seller registered in Dubai, United Arab Emirates. The trade license identifies the business activity as Online Seller under license no. 1614932. :contentReference[oaicite:0]{index=0}
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our updates, we may collect the following information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Customer communication details
- Device, browser, and website usage information
- Cookies and similar tracking information
We collect only the information necessary to process orders, deliver products, provide customer support, improve our services, and comply with applicable legal and business requirements.
2. Payment and Card Information
KHAYAL HUB ONLINE SELLER does not store, sell, share, rent, or lease any credit/debit card details or personally identifiable payment information to third parties.
Credit/debit card details are not passed to third parties by KHAYAL HUB ONLINE SELLER.
All online card payments are processed securely through authorized payment gateway service providers. We do not have access to your full card number, CVV, or sensitive card authentication details.
3. Use of Personal Information
We may use customer information for the following purposes:
- To process and fulfill orders
- To arrange delivery of purchased products
- To send order confirmations and payment confirmations
- To communicate with customers regarding orders, returns, refunds, or support requests
- To improve our website, products, and services
- To prevent fraud, unauthorized transactions, and misuse of our website
- To comply with applicable laws, regulations, and payment gateway requirements
- To send promotional updates, only where the customer has opted in
4. Sharing of Information
We do not sell, trade, rent, or lease customer personal information to third parties.
We may share limited necessary information only with trusted service providers who help us operate our business, such as:
- Payment gateway providers
- Delivery/courier partners
- Website hosting and technical service providers
- Customer support and communication tools
- Legal, regulatory, or compliance authorities where required by law
Such sharing is limited to what is necessary to complete the service requested by the customer.
5. Data Privacy and Security
KHAYAL HUB ONLINE SELLER takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies.
However, no method of online transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect customer information, we cannot guarantee the security of any information disclosed online.
6. Cookies Policy
Our website uses cookies and similar technologies to improve website functionality, enhance customer experience, analyze website traffic, remember preferences, and support secure checkout.
Cookies may be used for:
- Website functionality
- Shopping cart operation
- Customer login/session management
- Website analytics
- Marketing and advertising performance
- Improving website speed and user experience
Customers can choose to disable cookies through their browser settings. However, disabling cookies may affect certain website features, including cart, checkout, and account functionality.
7. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, or services.
KHAYAL HUB ONLINE SELLER is not responsible for the privacy policies, security practices, or content of third-party websites to which it links.
If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly if you have any questions about their use of the information they collect.
8. Customer Rights
Customers may contact us to request:
- Access to personal information we hold about them
- Correction of incorrect personal information
- Update of contact or delivery details
- Removal from marketing communication lists
- Clarification regarding how their data is used
Requests can be sent to info@khayalhub.com.
9. Marketing Communication
We may send promotional emails, offers, or updates only where customers have subscribed or opted in.
Customers may unsubscribe from marketing emails at any time by using the unsubscribe option in the email or by contacting us directly.
10. Retention of Information
We retain customer information only for as long as necessary to fulfill business, legal, accounting, tax, order processing, customer service, and regulatory requirements.
11. Children’s Privacy
Our products are intended for children; however, our website and transactions are intended to be used by adults.
Minors under the age of 18 shall not register as users of this website and shall not transact on or use the website without involvement of a parent or legal guardian.
12. Changes to This Privacy Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements, standards, legal updates, or business needs.
Customers are encouraged to frequently visit this section to stay updated about any changes on the website. Modifications will be effective on the day they are posted.
13. Contact Us
For any questions regarding this Privacy Policy or the handling of personal information, please contact us:
KHAYAL HUB ONLINE SELLER
Website: www.khayalhub.com
Email: info@khayalhub.com
Phone: +971 52 837 2255
Country: United Arab Emirates