Terms & Conditions
Last Updated: 20 May 2026
Welcome to Khayal Hub. These Terms & Conditions govern your use of our website www.khayalhub.com and your purchase of products from our online store.
This website is owned, maintained, and operated by KHAYAL HUB ONLINE SELLER, a licensed online seller registered in Dubai, United Arab Emirates.
By accessing this website, browsing our products, creating an account, or placing an order, you agree to comply with and be bound by these Terms & Conditions.
1. Company Information
Company Name: KHAYAL HUB ONLINE SELLER
Website: www.khayalhub.com
Business Activity: Online Seller
License No.: 1614932
Country of Operation: United Arab Emirates
Email: info@khayalhub.com
Phone: +971 52 837 2255
2. Country of Domicile and Governing Law
United Arab Emirates is our country of domicile.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
3. Nature of Business
Khayal Hub is an online kidswear store offering children’s clothing and fashion products, including dresses, co-ord sets, tops, bottoms, rompers, and other kids fashion items.
All product descriptions, prices, available sizes, images, and related details are displayed on the relevant product pages. We make reasonable efforts to ensure that all product information is accurate and updated.
4. Website Use
By using this website, you agree that:
You will use the website only for lawful purposes.
You will not misuse the website or attempt to interfere with its normal operation.
You will not provide false, inaccurate, or misleading information.
You will not use the website for any fraudulent or unauthorized transaction.
5. Minors
Minors under the age of 18 shall not register as users of this website and shall not transact on or use the website.
If a minor wishes to purchase products from our website, the transaction must be completed by a parent or legal guardian.
6. Account Responsibility
Users are responsible for maintaining the confidentiality of their account login details, password, and any activity that occurs under their account.
KHAYAL HUB ONLINE SELLER shall not be responsible for any loss or damage resulting from the customer’s failure to maintain account confidentiality.
7. Products and Pricing
All prices displayed on the website are in United Arab Emirates Dirhams (AED), unless otherwise stated.
We aim to ensure that product prices, descriptions, images, and availability are accurate. However, errors may occasionally occur. If we discover an error in the price or product details after an order is placed, we reserve the right to contact the customer for confirmation, correction, or cancellation of the order.
8. Payment Methods and Currency
We accept online payments using Visa and MasterCard credit/debit cards in AED.
The displayed price and currency at the checkout page will be the same price and currency printed on the transaction receipt. The amount charged to the card will be shown in your card currency, depending on the card issuer and applicable exchange rates or bank charges.
9. Payment Confirmation
After successful payment, the customer will receive an order confirmation and/or payment confirmation by email to the email address provided during checkout.
Customers are responsible for ensuring that their contact details, email address, phone number, and delivery address are entered correctly at the time of placing the order.
10. Cardholder Responsibility
Cardholders must retain a copy of transaction records, order confirmations, payment receipts, and merchant policies and rules.
By completing a transaction on this website, the cardholder agrees to comply with the policies displayed on this website, including these Terms & Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.
11. OFAC and Sanctioned Countries
KHAYAL HUB ONLINE SELLER will not trade with or provide any services to OFAC-sanctioned countries or any restricted countries, individuals, entities, or organizations prohibited under applicable laws and regulations.
12. Order Acceptance
After placing an order, you will receive an order confirmation. This confirmation does not guarantee final acceptance of the order.
We reserve the right to refuse, cancel, or limit any order if:
The product is unavailable.
Payment is not successfully completed.
The provided customer information is incorrect or incomplete.
Fraudulent or suspicious activity is detected.
There is an error in product pricing or product information.
The order violates our policies or applicable laws.
13. Shipping and Delivery
Orders will be processed and delivered according to our Shipping & Delivery Policy.
Delivery times may vary depending on the delivery location, courier availability, public holidays, and other factors beyond our control.
Customers must provide complete and accurate delivery information. KHAYAL HUB ONLINE SELLER shall not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
14. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Refunds, where applicable, will be processed to the original mode of payment and may take 10 to 45 days to reflect, depending on the issuing bank or payment provider.
Customers are encouraged to review our Return & Refund Policy before placing an order.
15. Cancellation
Order cancellations are handled according to our Cancellation Policy.
Cancellation requests may only be accepted before the order is processed, packed, dispatched, or handed over to the courier. Once the order has been shipped, the customer may need to follow the return process, where applicable.
16. Product Images and Colors
We make every effort to display product images and colors as accurately as possible. However, actual colors may vary slightly due to screen settings, lighting, photography, or device display differences.
17. Availability of Products
Product availability is subject to stock. If a product becomes unavailable after an order is placed, we may contact the customer to offer an alternative product, exchange option, store credit, or refund as applicable.
18. Promotions and Offers
Any promotions, discounts, coupon codes, or special offers may be subject to specific terms and conditions.
We reserve the right to modify, suspend, or cancel promotions at any time without prior notice.
19. Limitation of Liability
KHAYAL HUB ONLINE SELLER shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or purchase of products, except where required by applicable law.
20. External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, security, or policies of any third-party websites.
Customers are encouraged to review the policies of any third-party website they visit.
21. Changes to Terms & Conditions
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements, standards, legal updates, or business needs.
Customers are encouraged to frequently visit this section to stay updated about any changes. Modifications will be effective on the day they are posted on the website.
22. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
KHAYAL HUB ONLINE SELLER
Website: www.khayalhub.com
Email: info@khayalhub.com
Phone: +971 52 837 2255
Country: United Arab Emirates